Refund Policy

If you've changed your mind about keeping your purchase, please return it in its original condition with proof of purchase and we'll exchange or refund it within 30 days of purchase. 

We can only refund to the card that was used for the original purchase. 

By original condition we mean: 

• you’ve kept all original packaging and labels in good condition and the product can be resold at full price 

• you haven’t used the product 

• We’re unable to refund or exchange products made to your own specifications or personalised for you, unless faulty.

If your item is faulty or you have a complaint about an item, we will fully refund within 30 days of purchase. 

After 30 days we will repair or replace the product in consultation with the unit holder that supplied it.